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#085: Mastering Online Reviews with Marco DiDomizio of Inn Advisors and Dan Clark with the Inn of the Turquoise Bear

#085: Mastering Online Reviews with Marco DiDomizio of Inn Advisors and Dan Clark with the Inn of the Turquoise Bear

by | Oct 10, 2025 | Frictionless Innkeeper Podcasts

Online reviews can make or break a guest’s decision to book, and how you manage them matters more than ever.

Marco DiDomizio, Broker and Consultant with Inn Advisors, and Dan Clark, owner of the Inn of the Turquoise Bear, share how innkeepers can turn reviews into a powerful marketing tool to build their brands and increase bookings.

Drawing from their 2025 ALP Conference presentation, they offer smart tips on earning better reviews, managing negative feedback, and focusing on the platforms that matter most.

We are very thankful to Marco and Dan for sharing their insights with us. You can learn more about Inn Advisors at innadvisors.com and the Inn of the Turquoise Bear at turquoisebear.com.

#084: Top Tech Trends for the Lodging Providers with Jim Leitch, Owner Hospitality Proz

#084: Top Tech Trends for the Lodging Providers with Jim Leitch, Owner Hospitality Proz

by | Sep 11, 2025 | Frictionless Innkeeper Podcasts

What technologies should innkeepers be paying attention to in the years ahead?

From automation to personalization, the right tools can make a major difference in day-to-day operations and guest satisfaction.

Jim Leitch, owner of Hospitality Proz, discusses the top technologies shaping the future of independent lodging. Based on his presentation at the ALP 2025 conference, Jim shares insights into the tools and trends that can help innkeepers improve efficiency and deliver better guest experiences.

We are very thankful to Jim for sharing his insights with us. You can learn more about Hospitality Proz at the company’s LinkedIn page at www.linkedin.com/company/hospitality-proz.