“Our personalized Frictionless app is a ’special’ service I give my guests that actually helps us build loyalty. They feel like they’ve got a back door to local secrets and they like that they’re getting the scoop on “Linda’s Favorites”. They also help me maintain it, by talking about the places they loved or new discoveries that I need to add to my lists. It helps us to grow the Rachael’s Dowry family.”
Recent Posts
- Post-COVID Re-Opening Part 3: Monique Greenwood, Owner of the Akwaaba Bed & Breakfast Inns, Discusses Creativity and Community
- Frictionless Innkeeper PODCAST #30: Wild Man Dan Tatarka and Terri Tatarka, Owners/Innkeepers of WildManDan’s Beercentric Bed and Breakfast, Discuss Their Passion for Beer and Pleasing Guests
- Frictionless Innkeeper TIP #9: Learn and Promote Some Amazing COVID-19 Cleaning and Disinfecting Ideas
- Post-COVID Re-Opening Part 2: Lookout Point Lakeside Inn Experiences Summer Booking Successes
- Frictionless Innkeeper PODCAST #29: Christa Freeland, Manager of the Founder House Austin, Discusses Her Innovative Shared-Use Lodging Concept