BENEFITS
HOW IT WORKS
FEATURES
THE DIGITAL CONCIERGE APP FOR MODERN GUEST EXPERIENCES
Help Your Guests Live Like Locals
The Frictionless Guest App is a personalized digital concierge app that lodging professionals provide to their guests so they can recommend unique local places to eat, play, and shop during their stay.
CURATE YOUR GUESTS' EXPERIENCE
Every Single Stay
Today’s travelers want more than just a place to stay. They want to connect with a destination - live like locals - and have authentic, memorable experiences.
Giving each guest the same rundown over and over takes time. When things get busy, those little service details often get missed. Our digital concierge app solves that by turning your expertise into a 24/7 guide guests can access instantly.
Download the ULTIMATE Guide to Creating Profitable Partnerships
WHY FRICTIONLESS?
Benefits
The Frictionless Guest mobile App provides lodging professionals with a unique solution that saves time, stops repeat questions, ensures guests a phenomenal visit off property, and even guarantees that staff provide excellent recommendations to guests.
It serves as both a virtual concierge platform and a personalized guest experience tool, helping you stand out in a competitive market while reducing operational strain.
Save Time
Stop answering the same questions time and time again. The Frictionless Guest App has your curated recommendations.
Empower Staff
The digital concierge app ensures every guest receives VIP treatment. Staff no longer need to memorize recommendations or repeat directions.
Increase ROI
When guests create fantastic memories offsite they book their return trip and bring friends.
It is 6 to 7 times more expensive to acquire a new customer than to keep an existing one.
Increase Customer Loyalty
Create private VIP experiences for your guests by partnering with your favorite businesses and promoting through your concierge app.
three easy steps
How It Works
How Our Digital Concierge App Works
1
Set Up Your Recommendations
Enter your personal recommendations for things to do and places to go straight to the App.
2
Give Your Guests Access
Guests easily access Frictionless Guest App information and choose authentic, memorable experiences based on your curated recommendations.
3
Build Connections & Loyalty
Build connections for guests to local businesses by providing your insider information and recommendations right at their fingertips.
Message from the CEO, Steve Short
frictionless guest app
Features
The Frictionless Guest App delivers easy-to-use digital concierge services that streamline communication and elevate the guest experience.
Features
Easy Set Up & Onboarding
The Frictionless App team will walk you through the setup process and you’ll be operating the App like a pro in no time.
Answer Common Questions
Guests can find the answers to frequently asked questions instead of asking your staff over and over.
No Need to Download an App
Access the App anytime without downloading anything onto your phone.
Update Recommendations Anytime
Log into your account dashboard anytime to update your recommendations.
Chat With Your Guests
With the Frictionless Guest App messaging feature, you can easily connect with your guests from anywhere, any time.
Ongoing Support
Need help? No problem. We’re here for you if you need help from onboarding to future support.
Easy Set Up & Onboarding
The Frictionless App team will walk you through the setup process and you’ll be operating the App like a pro in no time.
Answer Common Questions
From check-in times to the best local restaurants, your guests get answers instantly through our mobile concierge app.
No Need to Download an App
Access the App anytime without downloading anything onto your phone.
Update Recommendations Anytime
Log into your account dashboard anytime to update your recommendations.
Chat With Your Guests
With the Frictionless Guest App messaging feature, you can easily connect with your guests from anywhere, any time.
Ongoing Support
Need help? No problem. We’re here for you if you need help from onboarding to future support.
What Our Customers Are Saying
“Our personalized Frictionless App actually helps us build loyalty and guests feel like they’ve got a back door to local secrets.”
Owner/Innkeeper, Rachael's Dowry Bed and Breakfast, Baltimore, MD
"Guests really appreciate getting a great compilation of places to go and I'm able to save some of my valuable time when guests ask for my recommendations."
Owner/Innkeeper, Purple Mountain Bed & Breakfast, Crested Butte, CO
“The Frictionless Guest App is an extension of our personalized, face-to-face guest services and allows us to essentially be with our guests when they are not on the property.”
General Manager, The Biltmore Greensboro Hotel, Greensboro, NC
"Having an app that provides curated information in a digital format is key and the Frictionless Guest App allows my guests access to my recommendations prior to arrival so they can better plan their trip."
Owner/Innkeeper, Bottger Mansion of Old Town, Albuquerque, NM
investment
Simple Pricing
STARTING AT
$19/mo
Starts at just $19/month
“Guests really appreciate it [App] … and I’m able to save some of my valuable time when guests ask for my recommendations.” ~ Chris
We’re so confident that you and your guests will love it, there’s no contract required!
investment
Simple Pricing
STARTING AT
$19/mo
Starts at just $19/month
“Guests really appreciate it [App] … and I’m able to save some of my valuable time when guests ask for my recommendations.” ~ Chris
We’re so confident that you and your guests will love it, there’s no contract required!