A Touchless Way to Connect with Your Guests

Provide the Frictionless Guest App to your guests and communicate everything about your property and offerings, as well as your recommendations of things to do during their stay.

Increase Revenues & Improve the Guest Experience

Guest Ordering

Guest Ordering

Provide all of your offerings - breakfast, packages, etc. - and let guests place their orders through the app to provide touchless service and increase revenue.

Policies & Property Information

Policies & Property Information

Let guests know about all of your policies and amenities - check-in / check-out, COVID rules, WiFi access, etc. - and simplify their stay with 24/7 access to information about your property.

Recommended Experiences

Recommended Experiences

Give your guests the inside scoop on the best local offerings that you recommend - restaurants, attractions, shops, etc. - and let the app make it easy for them to decide what to do, as well as how to get there.

Here's what Innkeepers say about the App...

  • “Our personalized Frictionless app is a ’special’ service I give my guests that actually helps us build loyalty. They feel like they’ve got a back door to local secrets and they like that they’re getting the scoop on “Linda’s Favorites”. They also help me maintain it, by talking about the places they loved or new discoveries that I need to add to my lists. It helps us to grow the Rachael’s Dowry family.”


  • "I’m always looking for ways to better serve my guests and since the app allows me to share many years of local knowledge, guests really appreciate getting a great compilation of places to go that they can research. They especially like the interactive map and I'm able to save some of my valuable time when guests ask for my recommendations."


  • “It looks very professional and reflects well on our inn because it shows guests that we care about all aspects of their stay. Guests love how interactive the map is and use the app to look for things to do while they are driving to the B&B, to help them to plan their trip. It saves me a lot of time because I used to have to keep repeating things to our guests and overload them with details...now I make a few suggestions and refer them to the app for more specifics.”


  • “The Frictionless Guest App is an extension of our personalized, face-to-face guest services and the response has been highly positive. The technology is very easy to use and setup, and it allows us to essentially be with our guests when they are not on the property.”


  • "Even though I provide maps and vacation guides plus talk to guests about where to go, having an app that provides curated information in a digital format with turn-by-turn directions is key. And the Frictionless Guest App allows my guests access to my recommendations prior to arrival so they can better plan their trip."


Simple Pricing, No Long-Term Commitment

$19 per Month

If your property has 5 rooms or less, you get full use of the Frictionless Guest App at a cost of $19 per month. If you have more than 5 rooms, you pay the base amount of $19 + $1 per room per month, for the number of rooms over 5.

Pay monthly and cancel at any time. Monthly cost discounts are available if you choose to pay in advance.

Members of ALP, Select Registry and our other partner associations get a 10% discount!

Contact Us

Want to use the Frictionless Guest App or learn more about it?

Please complete our contact form and we will reach out to you!

 

Or call us at

888.827.0635

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