Don’t Miss “While You’re Here … Putting on Your Concierge Hat and Knowing Your Partners”
This year, the Association of Lodging Professionals (ALP) is holding their annual Conference & Marketplace as a virtual event, with the Lodging Professionals portion happening on Monday and Tuesday, February 22-23. ALP is the premier organization for independent innkeeping and they do a great job of providing information that is incredibly useful to innkeepers, especially at their annual conference. So, if you are not already attending, make sure you register for the 2021 ALP Virtual Conference & Marketplace here!
Along with the many insightful presentations being given by hospitality leaders during the event, Steve Short, Founder and CEO of the Frictionless Guest App will present “While You’re Here … Putting on Your Concierge Hat and Knowing Your Partners”. It takes place at 4pm on Tuesday, February 23, and focuses on how innkeepers can partner with local businesses to provide their guests with incredible experiences during their stay.
Today’s travelers want more than just a place to stay. They want to truly connect with a destination, and feel like a true local, with more integrated and authentic experiences. This means that innkeepers should consider identifying and developing mutually beneficial offerings with local businesses to provide guests with high-quality local experiences.
Steve is fortunate to have interviewed several lodging professionals who have a very successful track record of providing guests with partner experiences and their insights will be shared during his presentation. They include:
- Monique Greenwood, Owner of Akwaaba Bed & Breakfast Inns
- Ken Conklin, Owner and General Manager of Short Stay Florida
- Megan Smith, Innkeeping Consultant and former owner of The Vermont Inn
Don’t miss out on the opportunity to learn more about how you can leverage local partnerships for enhancing the guest experience and revenue generation. Go here to register for the 2021 ALP Virtual Conference & Marketplace!