by Steve Short | Apr 5, 2022 | Frictionless Innkeeper Podcasts
Supporting the entire guest journey, rezStream offers a wide-range of critical operational and marketing tools for lodging providers – from reservation software to booking engines, websites, and digital marketing.
The company partners with its lodging customers to develop customized plans, as well as offers à la carte solutions. rezStream’s property management software and marketing services position properties for long-term growth both in revenue and how they operate their business.
We are very thankful to Christian Holmsen and Jeff Hebrink for sharing their insights with us. You can learn more about rezStream at rezstream.com.
by Steve Short | Feb 23, 2022 | Frictionless Innkeeper Podcasts
For Frictionless Innkeeper Podcast #43, Nathan Mayfield, Vice President of ResNexus, speaks about his company’s extensive offerings for the lodging sector, how ResNexus helped property owners during the COVID-19 pandemic, and much more.
ResNexus offers a comprehensive suite of solutions, which include a reservation/booking engine, property management system (PMS), website creation/hosting, digital marketing, payment processing, and a whole lot more.
During the initial stages of the COVID pandemic, the company went all-out to help its customers to update their cancellation policies and has since developed its Worry-Free Bookings™ voucher program in response to guest and property needs.
ResNexus is a customer-driven organization that provides a myriad of services to lodging professionals to help them ensure long-term success.
We are very thankful to Nathan for sharing his insights with us. You can learn more about ResNexus here.
by Steve Short | Jan 10, 2022 | Frictionless Innkeeper Podcasts
For episode #41 of the Frictionless Innkeeper podcast series, we speak with Tim Wilson, Director of Sales at bnbfinder, about how the company is aiming to be the largest online platform for direct and commission-free bookings for professionally operating inns, B&Bs and small boutique lodging.
In the lodging arena, it is common for Online Travel Agencies (OTAs) to charge between 15 to 20 percent on each guest booking. While this may be palatable for larger hoteliers, smaller properties can greatly benefit from a solution that provides direct and commission-free bookings.
This is where bnbfinder comes into play. The company has evolved into one of the largest online B&B directories for travelers, with over 10,000 B&Bs and inns. Guests can book their stays directly through bnbfinder with properties paying no commissions, making it an ideal and cost-effective channel for enhancing overall bookings.
We are very thankful to Tim for sharing his insights with us. You can learn more about bnbfinder here.
by Steve Short | Nov 1, 2021 | Frictionless Innkeeper Podcasts
For episode #37 of the Frictionless Innkeeper podcast series, we speak with Richard Aday, Founder, CEO & Principal Engineer at ThinkReservations, about his company’s origin story, and how listening to customers has driven the evolution of the company’s solutions that help property owners to streamline operations, while also enhancing revenue growth.
Sometimes company origin stories can be the most inspirational, especially when an entrepreneur’s love for travel translates into the creation of a next-generation property management and booking system.
When Richard Aday was working as a computer engineer at Amazon in 2012, he went on vacation to Puerto Rico, and on the fly, he pitched the idea of a next-generation reservation system to the hotel manager, which would ultimately become ThinkReservations.
From there, Richard and his twin brother, Alfred Aday, focused all of their energy on building a product exclusively based on listening to what customers want, which has been the key to their success. Today, the company’s lodging reservation software is used by more than 1,600 properties in 48 states – serving over two million guests each year.
For lodging professionals, these insights reinforce how solutions like ThinkReservations are designed with them in mind, and how the company’s solutions can help drive revenue growth.
We are very thankful to Richard Aday for sharing his insights with us. You can learn more about ThinkReservations thinkreservations.com.