by Steve Short | Jul 31, 2020 | Frictionless Innkeeper Posts
Photo by Aaron Burden on Unsplash Without a doubt, 2020 will go down as a very strange, and difficult year for the travel sector. Almost overnight, lodging properties around the world were shut down due to the COVID-19 pandemic, and these challenges live...
by Steve Short | Jul 24, 2020 | Frictionless Innkeeper Podcasts, Frictionless Innkeeper Posts
For episode #27 of the Frictionless Innkeeper podcast series, we speak with Jim Meade, the owner and operator of Bear Lodges, and author of the book “No Cooked Breakfast,” who discusses his non-traditional approach to innkeeping. Editorial Note: This podcast was...
by Steve Short | Jun 22, 2020 | Frictionless Innkeeper Posts, Frictionless Tips
Photo by James Lee on Unsplash As the COVID-19 pandemic winds down, and the summer season is upon us, many innkeepers are developing strategies for re-opening their properties. In addition to properly disinfecting your property (see our recent podcast), the right...
by Steve Short | Jun 10, 2020 | Frictionless Innkeeper Podcasts, Frictionless Innkeeper Posts
For episode #26 of the Frictionless Innkeeper podcast series, we speak with Teresa Luttrell, the owner of Enliven Bed and Breakfast. Located in Kenmore, Washington, Enliven Bed and Breakfast is a chemical- and fragrance-free inn, and Teresa provides some amazing...
by Steve Short | May 26, 2020 | Frictionless Innkeeper Podcasts, Frictionless Innkeeper Posts
For episode #25 of the Frictionless Innkeeper podcast series, we speak with Brian Ontiveros-Kersch, of Bed Bug Advisor, an organization that provides educational resources for the treatment and elimination of bed bugs. You can also listen to the podcast at...
by Steve Short | May 20, 2020 | Frictionless Innkeeper Posts
The value of the guest experience, and being connected with other businesses in your community, has always been vital for innkeepers. But now with the COVID-19 pandemic potentially winding down, and as innkeepers consider re-opening their businesses, this has...
by Steve Short | Apr 29, 2020 | Frictionless Innkeeper Podcasts, Frictionless Innkeeper Posts
For episode #24 of the Frictionless Innkeeper podcast series, we speak with Kent Schnepp, CEO of Odysys, who provides marketing strategies and tips for innkeepers as the COVID-19 pandemic begins to wind down. You can also listen to the podcast at blogtalkradio. As the...
by Steve Short | Apr 17, 2020 | Frictionless Innkeeper Posts
Photo by Cody Doherty on Unsplash Although the entire travel sector has been crippled by the COVID-19 pandemic, forward-thinking innkeepers are getting creative to make sure their properties stay top-of-mind with guests and help drive demand when the economy begins to...
by Steve Short | Apr 8, 2020 | Frictionless Innkeeper Podcasts, Frictionless Innkeeper Posts
For episode #23 of the Frictionless Innkeeper podcast series, we speak with Teresa Luttrell, the owner of Enliven Bed and Breakfast. Located in Kenmore, Washington, Enliven Bed and Breakfast is a chemical- and fragrance-free inn, which is ideal for guests seeking out...
by Steve Short | Mar 4, 2020 | Frictionless Guest App Posts, Frictionless Innkeeper Podcasts
For episode #22 of the Frictionless Innkeeper podcast series, we speak with John Smallwood, Founder and CEO of ExpressRez, a specialized and simplified voice reservations service for Inns, B&Bs and vacation rental management companies. You can also listen to the...
