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Frictionless Innkeeper TIP #11: Lessons in Vision and Perseverance

by Steve Short | Jul 12, 2021 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Jonathan Bell on Unsplash Whether you are a seasoned lodging professional trying to emerge from the ruins of the COVID pandemic or recently starting out as a new innkeeper, success can seem nearly unachievable.  And while the journey may be long and daunting,...

Frictionless Innkeeper TIP #10: Creative Ways to Differentiate Your Property

by Steve Short | Mar 31, 2021 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Mika Baumeister on Unsplash It is often the most challenging times that spark a creative movement. As the COVID-19 pandemic continues to heavily impact the lodging industry, it presents the opportunity for innkeepers and boutique hotel owners to develop new...

Frictionless Innkeeper TIP #9: Learn and Promote Some Amazing COVID-19 Cleaning and Disinfecting Ideas

by Steve Short | Nov 20, 2020 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by CDC on Unsplash As the United States experiences a resurgence in COVID-19 cases, many innkeepers are hoping to keep their properties open, as long as guests are willing to travel to their destination.  Having experienced an initial COVID wave, guests are...

Frictionless Innkeeper TIP #8: Put Guests’ COVID Concerns at Ease During Winter Months by Purchasing Humidifiers NOW

by Steve Short | Oct 21, 2020 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Patrick Lalonde on Unsplash Much like the way toilet paper and hand sanitizers became very scarce during the early days of the COVID-19 pandemic, some are predicting that there will be a run on humidifiers in the coming winter months. Dry air and low humidity...

Frictionless Innkeeper TIP #7: Marketing Your Property as You Re-Open

by Steve Short | Jun 22, 2020 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by James Lee on Unsplash As the COVID-19 pandemic winds down, and the summer season is upon us, many innkeepers are developing strategies for re-opening their properties. In addition to properly disinfecting your property (see our recent podcast), the right...

Frictionless Innkeeper TIP #6: Funding Expansion Through Your Inn’s Equity

by Steve Short | Jan 24, 2020 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Randy Fath on Unsplash Many innkeepers aim to continually expand the offerings on their properties, whether it’s the addition of a barn for weddings and events or even acquiring other inns. Leveraging the equity in your property is one viable...

Frictionless Innkeeper TIP #5: Great Ideas for Innkeepers to Increase Revenue

by Steve Short | Oct 16, 2019 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Thought Catalog on Unsplash Remaining competitive in the innkeeping arena is no small challenge, especially in the face of multiple accommodation offerings, and Airbnb growing in popularity. One of the best ways to remain competitive, and achieve long-term...

Frictionless Innkeeper TIP #4: Ways to Go Green With Your Property and Improve Profitability

by Steve Short | Sep 19, 2019 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Noah Buscher on Unsplash With environmental sustainability being a major trend in virtually every industry, there is often a disconnect between marketing and reality. In other words, many companies claim to be “green,” but don’t actually follow-up on this...

Frictionless Innkeeper TIP #3: Host Live Music to Increase Bookings of Returning Guests

by Steve Short | Jul 23, 2019 | Frictionless Innkeeper Posts, Frictionless Tips

Photo by Kelly Sikkema on Unsplash The Frictionless Innkeeper TIP series is intended to provide practical suggestions to innkeepers. Oftentimes these ideas are provided by our guests on the Frictionless Innkeeper podcast series. If Bono was right in claiming that...

Frictionless Innkeeper TIP #2: Offer Multiple Breakfast Options for Guests

by Steve Short | May 8, 2019 | Frictionless Innkeeper Posts, Frictionless Tips

The Frictionless Innkeeper TIP series is intended to provide practical strategic or tactical suggestions to innkeepers. Oftentimes these ideas are provided by our guests on the Frictionless Innkeeper podcast series. Serving breakfast has been such an integral part of...
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Recent Posts

  • Frictionless Innkeeper PODCAST #46: Challenging the Status Quo with Eben Viens, Owner of The B&B Team
  • Frictionless Innkeeper PODCAST #45: Supporting the Entire Guest Journey with Christian Holmsen, CEO, and Jeff Hebrink, Customer Success Consultant, of rezStream
  • Frictionless Innkeeper PODCAST #44: Unleashing the Power of a Great Guest Service Experience with Samantha Irwin, Owner of Kaizen Business Coaching and Consulting
  • Frictionless Innkeeper PODCAST #43: Nathan Mayfield, Vice President of ResNexus, Discusses Their Extensive Offering
  • Frictionless Innkeeper PODCAST #42: Mark Reichle, CEO of Select Registry, Discusses Upcoming 50th Anniversary Conference and Gala, Feb. 5-6
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