by Steve Short | Jul 11, 2024 | Frictionless Innkeeper Podcasts
ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter.
Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success.
Richard discusses the Acorn acquisition, ThinkWeb launch, and the challenges of leading the combined teams toward his vision of the future.
You can learn more about ThinkReservations at thinkreservations.com.
by Steve Short | Nov 1, 2021 | Frictionless Innkeeper Podcasts
For episode #37 of the Frictionless Innkeeper podcast series, we speak with Richard Aday, Founder, CEO & Principal Engineer at ThinkReservations, about his company’s origin story, and how listening to customers has driven the evolution of the company’s solutions that help property owners to streamline operations, while also enhancing revenue growth.
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Sometimes company origin stories can be the most inspirational, especially when an entrepreneur’s love for travel translates into the creation of a next-generation property management and booking system.
When Richard Aday was working as a computer engineer at Amazon in 2012, he went on vacation to Puerto Rico, and on the fly, he pitched the idea of a next-generation reservation system to the hotel manager, which would ultimately become ThinkReservations.
From there, Richard and his twin brother, Alfred Aday, focused all of their energy on building a product exclusively based on listening to what customers want, which has been the key to their success. Today, the company’s lodging reservation software is used by more than 1,600 properties in 48 states – serving over two million guests each year.
For lodging professionals, these insights reinforce how solutions like ThinkReservations are designed with them in mind, and how the company’s solutions can help drive revenue growth.
We are very thankful to Richard Aday for sharing his insights with us. You can learn more about ThinkReservations thinkreservations.com.
