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Michigan Here We Come! MBBA Innkeeping Conference November 1-2 in Grand Rapids, MI

Michigan Here We Come! MBBA Innkeeping Conference November 1-2 in Grand Rapids, MI

The  Michigan Bed and Breakfast Association (MBBA) 34th Annual Innkeeping Conference is happening from Tuesday, November 1 through Wednesday, November 2, in Grand Rapids, Michigan and the Frictionless Guest App is looking forward to being there!

Speakers include innkeeping expert Carol Edmondson, who will be talking with new and aspiring innkeepers, and travel blogger Valerie Stimac (our latest podcast interview!), who will share tips to attract and connect with guests of all generations and provide them with the local experiences they crave.

To view the schedule and register to attend the conference go to the MBBA conference page. We hope to see you there!

#051: How Travel Influencers can Increase Bookings for your Property with Travel Blogger Valerie Stimac

#051: How Travel Influencers can Increase Bookings for your Property with Travel Blogger Valerie Stimac

Working with a travel influencer may seem like something only larger hotel brands can afford. In reality, independent lodging properties can also leverage travel influencers to increase visibility for their area and bookings for their property.

Valerie Stimac, a travel blogger and founder of Valerie & Valise, works with a variety of clients and offers an incredibly insightful perspective on how lodging professionals might best engage with travel influencers to benefit their property.

We are very thankful to Valerie for sharing her insights with us. You can learn more about Valerie & Valise at velisemag.com.

#046: Challenging the Status Quo with Eben Viens, Owner of The B&B Team

#046: Challenging the Status Quo with Eben Viens, Owner of The B&B Team

The B&B Team provides real estate brokerage and consulting services in the lodging arena, and has its finger on the pulse of where the industry is headed. 

Eben Viens, the Owner of The B&B Team, works with a wide range of property owners and prospective innkeepers, and sees many younger buyers entering the market. Taking a page from boutique hotels, these property owners are challenging the status quo by selling experiences and creating memories – all great ideas to implement at any property.

We are very thankful to Eben for sharing his insights with us. You can learn more about The B&B Team at bbteam.com.

#036: Paul Wegert and Jenifer Neptune of Boutique Hotel Professionals Discuss Boutique Lodging Differentiation

#036: Paul Wegert and Jenifer Neptune of Boutique Hotel Professionals Discuss Boutique Lodging Differentiation

For episode #36 of the Frictionless Innkeeper podcast series, we speak with Paul Wegert, Chief Executive Officer and Jenifer Neptune, Chief Investment Officer, and both Co-Founders at Boutique Hotel Professionals, a management company specializing in boutique properties and unique, curated guest experiences.

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When it comes to creating a truly unique boutique property, it’s vital to provide a one-of-a-kind luxury experience that is individualized, and offers local market flare for sophisticated travelers.

Boutique Hotel Professionals helps boutique properties to gain this level of differentiation through its disciplined property management capabilities – which spans from experience curation to property development and management. The company’s flagship property is The Inn at St. Johns, a AAA four-diamond resort and conference center located in Plymouth, Michigan.

There are many insights from this podcast that are certain to help lodging professionals develop curated guest experiences at their properties.

We are very thankful to Paul Wegert and Jenifer Neptune for sharing their insights with us. You can learn more about Boutique Hotel Professionals here. 

#035: Karen Thorne, Owner of the Bed and Breakfast Academy, Discusses Training for Innkeepers

#035: Karen Thorne, Owner of the Bed and Breakfast Academy, Discusses Training for Innkeepers

For episode #35 of the Frictionless Innkeeper podcast series, we speak with Karen Thorne, Owner of the Bed and Breakfast Academy, which offers training and ongoing support for aspiring and existing bed and breakfast owners.

The secrets to successfully running a bed and breakfast can often be elusive, especially for aspiring innkeepers. Fortunately, Karen Thorne, the owner of the UK-based Bed and Breakfast Academy, provides a wide-range of tools, trainings and courses to enhance marketing, operations, and increase overall bookings for any innkeeper.

As an innkeeper for 17 years, Karen brings knowledge and insights that help innkeepers succeed, and she now offers online courses in today’s COVID-19 environment.

We are very thankful to Karen Thorne for sharing her insights with us. You can learn more about the Bed and Breakfast Academy here.