by Steve Short | Oct 3, 2024 | Frictionless Innkeeper Podcasts
The challenges of independent lodging professionals can be overwhelming. Sometimes innkeepers need to be reminded to simplify their approach and connect more effectively with guests in order to grow.
Jan Smith, owner of Maple Cove Bed & Breakfast and the August House, shares how she has transformed her business by improving the experience of her guests, streamlining operations, and building stronger relationships with local businesses.
We are very thankful to Jan for sharing her insights with us.
You can learn more about the Maple Cove Bed & Breakfast and the August House at maplecovebandb.com.
by Diann Turner | Oct 3, 2024 | Frictionless Guest App Posts, Frictionless Tips
It’s hard to believe that fall is upon us. It’s time to put away the sunscreen and pull out the sweaters! To many, it will be a welcome relief from those 100+ degree days. There’s nothing better than crisp autumn days and all things pumpkin!
Fall not only ushers in cooler temps and maybe a little snow on some mountain peaks, it also marks the beginning of state, regional and national lodging association conferences. These conferences provide a great opportunity for both aspiring and experienced lodging providers to come together to exchange ideas, learn new business strategies from respected speakers and discover innovative products and services.
The first conference will be here before you know it. So get planning and register for a conference or maybe two! Where will we see you?
For your convenience the following list of upcoming conferences has been compiled for you.
• October 27th – 29th, 2024: Michigan B & B Association at the Amway Grand Plaza in Grand Rapids, MI.
• November 3rd – 6th, 2024: Select Registry at the Rancho Bernardo Inn in San Diego, CA.
• November 12th – 13th, 2024: Washington Independent Inns Network at The Winds Casino Resort in Arlington, WA.
• November 12th – 14th, 2024: New England Inns & Resorts Association at the Cliff House Maine in Cape Neddick, ME.
• November 18th – 20th, 2024: Mid Atlantic Innkeepers at the DoubleTree Resort in Lancaster, PA.
• December 3 – 5th, 2024: Midwest Association of Independent Inns at the Holiday Inn & Suites Bien VenU Event Center in Cedar Falls, IA.
• March 24th – 27th, 2025: Association of Lodging Professionals at the Galt House in Louisville, KY.
by Steve Short | Jul 11, 2024 | Frictionless Innkeeper Podcasts
ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter.
Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success.
Richard discusses the Acorn acquisition, ThinkWeb launch, and the challenges of leading the combined teams toward his vision of the future.
You can learn more about ThinkReservations at thinkreservations.com.
by Steve Short | Jun 13, 2024 | Frictionless Innkeeper Podcasts
For state independent lodging associations to thrive, there’s a need to be nimble and continually provide value to their members.
The Wisconsin Bed & Breakfast Association recently rebranded itself as the Midwest Association of Independent Inns (MWInns) to expand its market to 13 Midwest states. MWInns also focuses on marketing the region and offering property listings for travelers to book their stays.
We are very thankful to Kerri Thiel, Executive Director of MWInns; and Randy Bangs, who is the Board VP Marketing Chair of MWInns, for sharing their insights with us.
You can learn more about the Midwest Association of Independent Inns at mwinns.com.
by Steve Short | May 17, 2024 | Frictionless Innkeeper Podcasts
Providing high-quality bedding and linens is a critical part of elevating the guest experience to ensure a dream-worthy stay.
With a storied history in U.S.-based manufacturing since 1889, American Blossom Linens, a brand of bedding made by Thomaston Mills, is a pioneer in providing American-made bedding and linens for independent lodging.
We are very thankful to Janet for sharing her insights with us. You can learn more about American Blossom Linens at americanblossomlinens.com.
