by Steve Short | Mar 15, 2018 | Frictionless Guest App Posts
Since the Frictionless Guest App officially launched in February, it has captured the attention of several major hospitality trade magazines.
Hospitality Technology Magazine was one of the publications that covered the initial launch — pointing out how the new app allows innkeepers, bed and breakfast owners, and hoteliers of all types to provide their guests with recommendations for the best local experiences.
You can read the full article here.
by Steve Short | Feb 20, 2018 | Frictionless Innkeeper Posts
For any innkeeper or bed and breakfast owner, your network of local places to eat, play, shop, etc. can provide immense value, which is passed on to your guests and your local community. But that value can also be realized by you in an indirect, less obvious way.
Most travelers come to stay at your inn, B&B or hotel to gain experiences they typically would not have in their hometowns. This includes taking advantage of area attractions, restaurants, cultural events, and the overall natural surroundings.
By having a direct connection with other local businesses, it’s possible to build a network within your community that provides a wide range of great eating and entertainment options you can recommend to your guests. And, once the word spreads throughout your network, you are likely to see more guests coming through your door, as those within your network reciprocates.
This can be achieved by creating relationships with local businesses, historic sites, universities, festival organizers, non-profit groups, summer camps, and even property owners associations. Once you’ve done so, the Frictionless Guest App makes it easy to recommend the best places to your guests which you trust to make their stay more memorable.
What will ultimately happen is that happy guests will refer your property to their friends and families, and local businesses will also help funnel new guests your way. It’s a win for everyone, especially since you are pointing travelers to the best local places in your area. In the end, the rising tide lifts all boats, which will help your property and your local community prosper in the long term.
by Steve Short | Feb 16, 2018 | Frictionless Guest App Posts
Welcome!
We created the Frictionless Guest App to allow bed and breakfast owners, innkeepers, and hoteliers of all types to have an easy way to recommend the best local places for their guests to eat, play, shop, and do just about anything during their stay. To accomplish this, guests are provided with an easy-to-use app they can access 24/7, giving them an important mobile tool for planning and enjoying current and future stays.
As the Frictionless Guest App continues to evolve and improve, we remain committed to giving innkeepers a frictionless way to connect guests with recommended providers of local offerings. In doing so, innkeepers build loyalty, guests have great experiences, and local places thrive. The result is that everyone reaps the benefits sown through trust and community, and we believe that is how it should be.
