Download the ULTIMATE Guide to “Creating Profitable Partnerships”

#050: Enhancing Direct and Online Bookings with Ben Ollic, Sr. Digital Marketing Specialist, and Kyle Collins, Sales Representative of Q4Launch

#050: Enhancing Direct and Online Bookings with Ben Ollic, Sr. Digital Marketing Specialist, and Kyle Collins, Sales Representative of Q4Launch

Enhancing direct and online bookings is paramount for any hospitality provider. Success often comes down to taking advantage of modern, digital marketing strategies. 

For nearly 14 years, Q4Launch has helped property owners leverage multiple channels for driving additional revenue. Service offerings include marketing strategy development, web design, content development, search engine optimization (SEO), social media, paid ads, email marketing, lead generation, and revenue management.

We are very thankful to Ben Ollic and Kyle Collins for sharing their insights with us. You can learn more about Q4Launch at q4launch.com.

#039: Randy Bangs, Owner of Get Heads in Beds, Discusses Marketing and Branding your Property

#039: Randy Bangs, Owner of Get Heads in Beds, Discusses Marketing and Branding your Property

For episode #39 of the Frictionless Innkeeper podcast series, we speak with Randy Bangs, the owner of Get Heads in Beds, a marketing and consulting firm for lodging professionals, about the value of marketing and branding for properties.

Marketing is a key differentiator in the lodging industry, and the true driver to securing new guest reservations. Though having the internal resources to manage every aspect of marketing can be challenging.

Get Heads in Beds is a marketing and consulting firm that fills in these gaps for lodging professionals. As the name suggests, the firm is all about helping properties to drive up overall revenue through increased bookings. Unlike traditional marketing firms, Get Heads in Beds charges nothing up front, and is only compensated when new revenue comes in the door.

We are very thankful to Randy Bangs for sharing his insights with us. You can learn more about Get Heads in Beds here. Randy is also the owner/innkeeper of the Stewart Inn.

#036: Paul Wegert and Jenifer Neptune of Boutique Hotel Professionals Discuss Boutique Lodging Differentiation

#036: Paul Wegert and Jenifer Neptune of Boutique Hotel Professionals Discuss Boutique Lodging Differentiation

For episode #36 of the Frictionless Innkeeper podcast series, we speak with Paul Wegert, Chief Executive Officer and Jenifer Neptune, Chief Investment Officer, and both Co-Founders at Boutique Hotel Professionals, a management company specializing in boutique properties and unique, curated guest experiences.

>

When it comes to creating a truly unique boutique property, it’s vital to provide a one-of-a-kind luxury experience that is individualized, and offers local market flare for sophisticated travelers.

Boutique Hotel Professionals helps boutique properties to gain this level of differentiation through its disciplined property management capabilities – which spans from experience curation to property development and management. The company’s flagship property is The Inn at St. Johns, a AAA four-diamond resort and conference center located in Plymouth, Michigan.

There are many insights from this podcast that are certain to help lodging professionals develop curated guest experiences at their properties.

We are very thankful to Paul Wegert and Jenifer Neptune for sharing their insights with us. You can learn more about Boutique Hotel Professionals here. 

#035: Karen Thorne, Owner of the Bed and Breakfast Academy, Discusses Training for Innkeepers

#035: Karen Thorne, Owner of the Bed and Breakfast Academy, Discusses Training for Innkeepers

For episode #35 of the Frictionless Innkeeper podcast series, we speak with Karen Thorne, Owner of the Bed and Breakfast Academy, which offers training and ongoing support for aspiring and existing bed and breakfast owners.

The secrets to successfully running a bed and breakfast can often be elusive, especially for aspiring innkeepers. Fortunately, Karen Thorne, the owner of the UK-based Bed and Breakfast Academy, provides a wide-range of tools, trainings and courses to enhance marketing, operations, and increase overall bookings for any innkeeper.

As an innkeeper for 17 years, Karen brings knowledge and insights that help innkeepers succeed, and she now offers online courses in today’s COVID-19 environment.

We are very thankful to Karen Thorne for sharing her insights with us. You can learn more about the Bed and Breakfast Academy here.

#034: Darci Bartlett, President of the Non-Profit Interim Innkeepers Network, Discusses Temporary Staffing Options

#034: Darci Bartlett, President of the Non-Profit Interim Innkeepers Network, Discusses Temporary Staffing Options

For episode #34 of the Frictionless Innkeeper podcast series, we speak with Darci Bartlett, President of the Interim Innkeepers Network, a nonprofit organization that helps to place short- and long-term temporary innkeepers at properties where the owners need to take time off.

Being an innkeeper is a 24/7 job that can be all encompassing, where taking time off is a luxury that does not happen very often. Whether you need to attend an important event, supplement your existing staff during peak periods, or simply get away to recharge, the Interim Innkeepers Network connects innkeepers with experienced temporary staff across the United States and provides a seamless transition for a wide range of needs.

This episode will certainly give innkeepers a sense of relief to know that there’s a trusted staffing service that can help in many situations.

We are very thankful to Darci Bartlett for sharing her insights with us! You can learn more about the Interim Innkeepers Network here.